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Testimonials

Memory Care Facilities Where People Come First

Dignity and Respect Every Day at Poet’s Walk

poetswalk_residentandfamilyambassadorWhat makes a good memory care assisted living experience for you and your loved one? People who care and Signature Touches that show it. Read the testimonials below to see why more people are choosing Poet’s Walk.

Learn more about Poet’s Walk, see our awards and request more information.

5.0 stars - Excellent

Hi, Mark.

Please know that we all appreciate what you and the whole Poet’s Walk team have done for us. Top-notch, professional, and compassionate are all good adjectives to describe your team. When anyone asks, Poet’s Walk gets our highest recommendation.

All the best,
Joe
Joe
5.0 stars - Excellent

Poet's Walk has been a God send to my father...and to our family! The welcoming they gave my father, when he arrived for the very first time was amazing. He was greeted with a beautiful potted plant. What I loved about Poets Walk is that they listen to the needs and interests of their residents. My father has always had a green thumb and gardening has always been a passion of his. By gifting him a plant was a pleasant surprise and a treat for him. He also loves Frank Sinatra, and they play music from "Ole Blue Eyes" often, which seems to make my father happy. The nursing care has been great and activities, I just can't say enough. The icing on the cake has been the inclusion of a Social Worker at Poet's Walk...[name removed]. Wow!! Having a social worker available at all times is just simply incredible!! The new friends my Dad has started to make has been wonderful. Seeing my once social as a butterfly father open up again and socialize with other residents, has been a joy to watch. Thank you Poets Walk team, for your continued hard work. I know my family and father, appreciate it from the bottom of our hearts.A VERY happy daughter/ family
Patricia Guajardo
Poet's Walk has been a God send to my father...and to our family! The welcoming they gave my father, when he arrived for the very first time was amazing. He was greeted with a beautiful potted plant. What I loved about Poets Walk is that they listen to the needs and interests of their residents. My father has always had a green thumb and gardening has always been a passion of his. By gifting him a plant was a pleasant surprise and a treat for him. He also loves Frank Sinatra, and they play music from "Ole Blue Eyes" often, which seems to make my father happy. The nursing care has been great and activities, I just can't say enough. The icing on the cake has been the inclusion of a Social Worker at Poet's Walk. Wow!! Having a social worker available at all times is just simply incredible!! The new friends my Dad has started to make has been wonderful. Seeing my once social as a butterfly father open up again and socialize with other residents, has been a joy to watch. Thank you Poets Walk team, for your continued hard work. I know my family and father, appreciate it from the bottom of our hearts.~A VERY happy daughter/ family
Patricia Guajardo
Our dad seems so much happier since he moved to Poet's Walk. When we call, he is upbeat and positive. He tells us how lucky he is that his senior years are so good. We are very grateful to you for making it possible for him to be there and we are grateful for the whole staff making it such a good place.
Resident Family Member
I am very glad that I decided to visit Poet's Walk during the "grand opening" event. I could tell from the videos and online photos that it was nice. But what I learned is how dedicated the Poet's Walk staff are to the safety and care of each resident... My mom wants to be treated with dignity, and I believe that Poet's Walk does that.
Heather McCloskey
"The care and the staff are so wonderful! My husband has actually improved since living at Poet's Walk! He is using the toilet, clean, shaved, more alert, talking and walking with assistance, and eating! Before going to Poet's Walk, he was wet, dirty hair, unshaved, dirty bed, hanging his head, drooling, (and more). I also like that I was invited to the P.O.C. meeting and also love (the) surveys, which they did not have at his previous place.
Resident Family Member
"The Poet's Walk Warrenton staff are very helpful and committed to providing quality care and service. The facility is very clean and maintained."
Resident Family Member
My husband is a resident of Poet’s Walk Warrenton. Cindy Murphy provided me with guidance and support each step along the way in the emotional process of placing a loved one into assisted living. My husband has made a good adjustment. He has made friends with other residents and says he likes Poet’s Walk. He has a best friend. They eat meals together and participate in daily activities. He says his care providers are very kind to him. Everyone in the Management Team seems to know his name and stop to chat with him. He feels special and important. I enjoy visiting him at Poet’s Walk and interacting with family members of other residents.
Carol Spinner
A Poets Walk is a dream come true in memory care facilities. We just moved our mom there from a lovely assisted living facility. We all realized mom was needing more care but after 7 years at the other place it was not something we were looking forward to but the staff are amazing and after 48 hours of nervous hovering my siblings and I kissed mom good night and left her knowing that she really is in good hands! The facility is immaculately clean, invitingly arranged with many different, inviting areas to sit and interact along "Main Street" as well as a cleverly designed circuit with a secure inner court yard that allows for safe walks. Residents rooms are spacious and well laid out. And, the staff there are so good it is hard to believe that they are real! They are patient, kind, loving and remarkably talented at knowing how to manage whatever comes along. The manager, Mark, has gone above and beyond the call of duty to help get mom (and our family) settled and comfortable with the move, I feel that I should single out and name the other staff but each one of them has been remarkable- so instead, let me just say- hugs to each and every one of you- and from the bottom of our hearts- thank you- A Poets Walk and each of you are truly a God-send. If you are looking for a place for your loved one - I recommend it without hesitation!
Makayla,I cannot thank you, Wendy, and Corina enough. My mom was displaced from the Portland, Texas Brookdale facility due to the hurricane. My brother initially took her to Houston - but then informed me he was arriving in San Antonio with her yesterday. (With short notice and no place to go due to conditions in Houston)In less than 24 hours - she had a nice furnished room, a new TV, a new mattress, all paperwork done, and great employees coming into her room wanting to help in anyway possible. Not to mention the best LTC physician in San Antonio - Dr Laura Givens. I could go on and on. It was the most unbelievable customer service experience I have ever witnessed.I will be forever indebted to Poets Walk. It was a very dramatic time for me and my family, so I also want to personally apologize if we came across upset or demanding in any way. You will find we are very realistic and we never expect perfection. Thank you again. - Michael Hunt