A Message from Our CEO
As the COVID-19 pandemic sweeps over our senior communities it is important that everyone know just how much we care for those and their families impacted from this virus. One death is too many and the pain and suffering of those diagnosed and being treated for COVID-19 is an ever-present reminder of the need of our commitment to ensuring the safety of residents, their families, associates and all who contact those within our community.
We are doing everything possible to provide the best possible care during this pandemic and have taken every precaution to keep our seniors and staff safe during this unprecedented time. We have ensured necessary supplies and equipment are available at our communities and care centers and are testing and taking care of those who need treatment. We have implemented multiple safety procedures (www.spring-hills.com) and work tirelessly to provide comfort, care and support.
In addition, we have provided additional staff for treatment, created COVID-19 locations for those testing positive for the virus and have sought to communicate with anyone having a concern through daily and weekly phone calls, e-mails, and video sessions. We realize what a tremendous effect this
pandemic is upon resident, families, and staff and are doing our best to provide daily updates on our website regarding this situation.
While the present situation is dire, it will get better in time if we continue to work as hard as we can and do everything possible to make things better. That is our commitment to you.